Support
Phone Setting
my5G APN Settings (700 MHz) for Android
my5G APN Settings (700 MHz) for IOS
"my 4G" Phone Settings for Android
Step 1
Go to “Settings” > More
Step 2
Select “Cellular Networks”
Step 3
Select “Preferred network mode”>“LTE/WCDMA/GSM”
Step 4
In case of Dual-Sim Phone, Select “On” for “my” sim card
"my 4G" Phone Settings for iOS
Step 1
Go to “Settings”
Step 2
Select “Cellular”
Step 3
Enable LTE
Step 4
Select “LTE”
Phone Setting APN for Android
Step 1
Go to “Settings”
Step 2
Select “Wireless & Network” (Wireless & network)
Step 3
Select “Mobile Networks" (mobile networks)
Step 4
Select “Access Point Names” (Access Point Names)
Step 5
Create “New APN”
Phone Setting APN for Apple iOS
Step 1
Go to “Settings”
Step 2
Select “General”
Step 3
Select Network
Step 4
Select the network
Step 5
Create “New APN”
Remark: To disable 3G internet connection, please select “OFF” in section 4, 5, and 6
User Manual for Smart Device (Application: my by CAT for iOS & Android)
"my eService" application for postpaid and prepaid customers
Customers can now manage packages, additional contents, payment, invoice summary and other services via "my eService" application for both Android & iOS
Download User Manual
