After sale service detail

Our customers are assured with the best service and attention at all time. “my” totally outsourced Contact Center will actively solve problems, giving satisfactory services in accordance to standards, via Call Center 02-401-2222, CAT Customer Service Offices and CAT Shops nationwide.

In case of lost mobile phone, to maintain your number, and to request a Call barring service, a copy of your identity card is required to verify your personal data at CAT Customer Service Offices and CAT Shops nationwide in order to get a new SIM card with the same number without any cost.